Shipping policy

SHIPPING POLICY

Last updated: November 9, 2026

Thanks for shopping with FC Goods. Here's how and when your order will reach you.

ORDER PROCESSING

Most orders ship within 1–3 business days (Monday through Friday, excluding holidays). Customized and monogrammed orders are made for you and may need a few extra business days before they ship.

Orders placed after our daily cutoff, on weekends, or on holidays begin processing the next business day. During sales and the holiday season, processing may take longer than usual.

Once your order ships, we'll email you a confirmation with tracking information.

DOMESTIC SHIPPING (UNITED STATES)

We ship to all 50 U.S. states. You'll choose your shipping method at checkout:

• USPS First Class (Ground Advantage): $7.45, typically 2–5 business days after shipping
• USPS Priority Mail: $9.95, typically 2–4 business days after shipping
• FedEx Overnight: $45, typically 1–2 business days after shipping

Delivery times are carrier estimates and begin once your order ships, not when it's placed. They are not guaranteed, and carriers can experience delays, especially during the holidays and bad weather.

FedEx cannot deliver to P.O. boxes. If you're shipping to a P.O. box or APO/FPO/DPO address, please choose a USPS option.

INTERNATIONAL SHIPPING

We currently ship to Canada, Mexico, the United Kingdom, Ireland, Germany, the Netherlands, Australia, New Zealand, Japan, and Hong Kong. Available methods and rates are calculated at checkout based on your address and order.

International orders may be subject to customs duties, import taxes, and brokerage fees charged by the destination country. These charges are not included in your order total and are the responsibility of the recipient. Delivery times vary by destination and customs processing, which is outside our control.

If an international package is refused or returned because duties or fees went unpaid, original shipping charges are not refundable, and any return shipping costs may be deducted from your refund.

ADDRESS ACCURACY AND ORDER CHANGES

Please double-check your shipping address at checkout. We aren't responsible for orders shipped to an address entered incorrectly. If you notice a mistake, email us at support@fcgoods.com as soon as possible. We'll do our best to update it before your order ships, but once a package is with the carrier, we may not be able to redirect it.

Customized and monogrammed items go into production soon after you order, so we may not be able to change or cancel them once you've placed your order.

LOST, STOLEN, OR DELAYED PACKAGES

Title and risk of loss pass to you when we deliver your order to the shipping carrier. That said, we'll help if something goes wrong.

If your tracking shows "delivered" but you can't find your package, please check around your property and with neighbors, and wait 48 hours, since carriers sometimes mark packages delivered early. If it still hasn't turned up, contact us and we'll work with you and the carrier to resolve it.

If your package appears stuck in transit, email us with your order number and we'll look into it with the carrier.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged in transit, or you receive the wrong item, email support@fcgoods.com within 7 days of delivery with your order number and photos of the item and packaging. We'll review it and work with you and the carrier to make it right. See our Refund Policy for full details.

QUESTIONS

3x300 LLC d/b/a FC Goods
Email: support@fcgoods.com